Winter 23 Newsletter Final.pdf

Summer 23 Newsletter Final.pdf

The Orchard Surgery team would like to hear your views on the care we offer you. We are keen to listen to any ideas you may have to help improve the quality of the service we provide.

We are growing a 'virtual' Patient Participation Group that will be part of our longstanding Patient Participation Group. This is so that we can occasionally let you know news from the surgery or seek your opinions easily. 

Aims

The PPG exists to interact with and serve the interests of patients by;

• providing a means to communicate their suggestions, concerns and questions regarding the services provided by the surgery and other local health care provider,
• supporting the relationship between patients and the surgery,
• promoting health matters and encouraging patients to take self-care seriously,
• consulting and working with NHS bodies on behalf of patients, ensuring that the patient perspective is represented,
• remaining independent.

Objectives 

• Establish and maintain effective means of communicating with patients on the one hand and the staff of the surgery, both clinical and administrative, on the other.
• Create and maintain a committee that is as representative of the patient population of the surgery as possible.
• Ensure that we are represented on appropriate external bodies that influence the care delivered to patients.
• Provide patients with non-clinical information regarding health issues.
• Keep patients informed about developments in the way primary care to patients in Horsham is to be delivered.
• Remain adequately funded.  

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.