Repeat Prescriptions


If you take regularly prescribed medication, this is likely to be on your repeat prescription list and can be requested up to 2 weeks before it is due by completing a repeat medication request slip (available at reception), sending us the white (right hand side of your prescription) slip, or requesting through our online services SystmOnline Login.

Please allow a minimum of 72 hours for your prescription to be made ready for collection at either the surgery or your nominated pharmacy if using the Electronic Prescription Service. 

Please DO NOT call the surgery before 11.30am regarding prescription queries

Repeat Prescription Information 

Please be aware that:

  • For safety reasons, practice staff are not allowed to take requests over the telephone, except in exceptional circumstances, which must be agreed by your Doctor.
  • We may not always be able to agree to your prescription request, and in these circumstances the Surgery will contact you by telephone or by post

Questions & Answers:

  • What If I Have Lost My White Slip?
    You can request your prescription on a special slip available at Reception. It is essential that we always receive your request in writing. 
  • May I Ask The Pharmacist To Collect My Prescription? 
    Yes. Many pharmacists run a ‘Repeat Prescription Collection’ service. Please speak to your pharmacist for information regarding the scheme. 
  • What If I Need My Medication Urgently?
    If you have run out of medication, a Prescription may be able to be issued urgently, but this cannot be guaranteed. This will depend upon a Doctor being available to sign it. Please be patient with our staff as you may have to wait and please try and keep these requests to a minimum. A short emergency supply (5 days) of your usual medicines may be available from your usual Pharmacist without a prescription. 
  • How Do I Get New Medication That The Hospital Has Recommended?
    If you have seen a Specialist or have been in hospital your medication may have been changed. The hospital should have supplied you with an adequate supply of medicine eg. 1 months supply. If the hospital has given you a letter please let us see it, as soon as possible, as it will contain the information we need to change your repeat prescription. 
  • What Happens When My Medication Has ‘Reauthorisation Required’ Written Next To It?
    If your medication needs re-authorising you may need to allow extra time for this to be checked by your doctor. You may be asked to make an appointment to have your treatment reviewed if you have not seen the Doctor for some time.

The NHS App

Download the NHS App from The Apple StoreDownload the NHS App from Google Play


Medicine Sick Day Rules

When you should stop taking your medication?

When you are unwell with any of the following:

  • Vomiting or diarrhoea (unless only minor)
  • Fevers, sweats shaking

Then STOP taking the medicines listed here. Restart when you are well (after 24-48 hours of eating and drinking normally). If you are in any doubt, please contact us or your pharmacist.

  • ACE Inhibitors: Medicine names ending in 'pril' e.g. lisinopril, perindopril, ramipril
  • ARBs: Medicine names ending in 'sartan' e.g. losartan, candesartan, valsartan
  • NSAIDs: Anti-inflammatory pain killers e.g. ibuprofen, diclofenac, naproxen
  • Diuretics: Sometimes called 'water pills' e.g. furosemide, spironolactone, indapamide, bendroflumethiazide
  • Metformin: A medicine for diabetes
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website