Electronic Prescription Service - what it means for me

Electronic Prescription Service (EPS) is a new NHS service.  It gives you the chance to choose or ‘nominate’ a pharmacy that the doctor should electronically send your repeat and other prescriptions to.

What does this mean for me?

If you collect your repeat prescriptions from your GP you will no longer have to visit your GP practice to pick up your paper prescription. Instead it will be sent electronically to the pharmacy of your choice.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • do not need prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a pharmacy for your GP practice to electronically send your prescription to. This is called a nomination. You can choose:

  • a pharmacy.
  • And a different dispensing appliance contractor (if you use one).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you.

If you are not sure whether or not you have a nominated pharmacy recorded please check with your pharmacy or GP surgery.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can - if you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP surgery. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes - your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Please sign up now – you may continue to request your repeat medication in the same way – or you can order via your pharmacy or on-line. 

Registration Form

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