Key Groups

Older People

Orchard Surgery offers:

  • Close liaison with community teams such as district nurses
  • GP home visits or telephone consultations for housebound elderly
  • Practice nurse visits for influenza vaccination, care plan preparation and long term condition reviews for housebound elderly patients
  • A Care coordinator (in place since 2015)

Links to useful services / organisations


People with Long Term Conditions

Orchard Surgery offers:

  • Effective recall for Chronic Disease Registers
  • 20-30 minute appointments as appropriate for reviews of conditions
  • LTC  trained nurses - Stroke, CHD, Diabetes, COPD, Dementia
  • NHS Health Checks (by invitation) – early diagnosis
  • Insulin initiation
  • Community Diabetic nurse
  • Identification of Carers and offer of support,  where applicable

Links to useful services / organisations


Families, Children & Young People

Orchard Surgery offers:

  • Flexible appointments before and after school
  • All acutely unwell patients seen on day
  • Focus on reassuring young people of confidentiality
  • Safeguarding Lead GP -  Dr Clare Stevens - collaborative working with all other agencies, prompt reporting and information sharing
  • Child protection training all staff, Levels 1-3 as appropriate
  • Contraception and FP services, sexual health sign-posting

Links to useful services / organisations

YES (Youth Emotional Support) service – contact the Horsham FindItOut Centre at Youth Hub, Hurst Road, Horsham, RH12 2DN / 07894 809134 https://www.westsussex.gov.uk/media/6590/youth_emotional_support_yspace.pdf


Working Age People

Orchard Surgery offers:

  • Online services - appointments, scripts, SCR
  • Flexible appointments from 8.00am – 6.00pm
  • All day telephone access— Doctors, advice, results
  • Minor surgery , HGV/employment medicals on site
  • Over 40 health checks and “information zone”

Links to useful services / organisations


Vulnerable People

Orchard Surgery offers:

  • Care plans for most vulnerable 2%
  • Child protection - Clinical system alerts, monitoring of missed appointments
  • Dedicated Safeguarding Administrator to ease coordinating/information sharing
  • Practice leaflets available in  large print and easy read
  • Learning disability annual reviews
  • Adult Safeguarding Lead – Dr Nigel Hills – appropriate training for all staff

People with Mental Health Difficulties or Dementia

Orchard Surgery offers:

  • Full registers and care plans in place
  • Annual review in patient’s home if needed 
  • Robust recall system
  • GP or self referral to counselling/talking therapies (Time to Talk)
  • Carers lead, signposts and links to all available services

Links to useful services / organisations

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website